I have worked with Erica in several different capacities in 15+ years at Advent, including the fact that Erica was the first person in Client Support to train me as a new Consultant, but more recently had the pleasure of working with Erica as the Project Manager for a Disaster Recovery (DR) project, which was initiated at the executive level, leveraged Advent’s proven Project Management Methodology, and included frequent updates to a Steering Committee that was responsible for the overall direction of the project. A few of the key highlights from this particular project included:
- Effective cross functional collaboration with a team of technical Subject Matter Experts (SMEs) from Sales, Professional Services, Client Support, and Product Development.
- Lead efforts to design, build, and validate content for a DR Guide, which was meant to serve a dual-purpose and benefit clients externally, as well as, to continually evolve as a resource internally for all client-facing Advent resources.
- Consistently met all project deadlines and deliverables, especially considering that the scope of the project had changed.
- Willingness and ability to try different tactics to maneuver around schedule conflicts and competing priorities, considering several of the SMEs on the team were required to travel on a weekly basis, and to manage differences in opinion to ultimately move the project across the finish line.
In addition to the highlights, as the Project Manager, Erica had to leverage various tools to centrally store and manage the various inputs and outputs, to effectively communicate the tasks and milestones associated with the project, as well as, for general communication and updates to the Steering Committee and other stakeholders throughout the project, including but not limited to the Business Requirements and Status Update Documents in Microsoft Word, the Project Plan in Microsoft Project, several Presentations in Microsoft PowerPoint, Salesforce Chatter, Microsoft SharePoint, and the DR Guide, which was created as both an Internal and External KB on the Advent Connection (client-facing website).”
-Steve Veigel | Principal, Product Management